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Problem starting

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Hi, I have just installed Live Support, but when I try to start it I got the following error:

Starting the LiveSupport scheduler...
using config file '/usr/local/livesupport/etc/scheduler.xml'
Error in XmlRpcClient::writeRequest: write error (error 111).
authentication problem: Login failed.

What login it is complaining about ?

Regards,

André.

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